Returns & Exchanges
We want you to be fully satisfied with your Redback Boots, which is why we offer a 30-day return policy for all unworn footwear in its original packaging. Whether you need a different size or a full refund, our streamlined process ensures your gear is sorted quickly.
Check Eligibility
Ensure your boots are in brand-new, unworn condition with all original tags and packaging intact within 30 days of delivery.
Request a Return
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Pack and Ship
Place the boots back in their original box, secure them in a shipping mailer, and attach the provided return label before dropping the package at an authorized carrier location.
Refund Processing
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing